Contact us

In the app, open Settings and choose Report a bug or Suggest a feature to start an email draft. You choose what to include and when to send it.

If something is not working, please include:

1. What happened and what you expected.
2. The steps that led to the problem.
3. Your iPhone model and iOS version.
4. Your My Sticker Day version, shown at the bottom of Settings.
5. Any error message, or a screenshot if you are comfortable sharing one.

The app does not automatically attach your stickers or diagnostic logs. Please hide any personal details you do not want to share.

Make a sticker

Open Sticker Box, tap Add sticker, then take a photo or choose one from your photo library. Review the result, choose an outline if you like, and save. A thought and location are optional. You can change the category, date and time before saving or edit them later.

For a clearer cutout, try placing one subject near the center of the photo with a distinct background. If the app shows No object found, you can review and save the full photo as a framed sticker, or try another photo.

Find a saved sticker

In Sticker Box, select Everything using the category control, then switch to Grid and scroll through your collection. Pile shows up to 30 stickers at a time; Grid gives you access to every sticker in the selected category.

In Calendar, open the sticker's saved date in Day. The date is when you created the sticker unless you changed it. Importing a photo does not automatically use its original capture date.

If stickers still seem to be missing, contact us before deleting or reinstalling the app. Deleting the app removes its local collection. We cannot retrieve stickers stored only on your device.

iCloud sync

Sync with iCloud is an optional Pro feature in Settings. It keeps your collection updated across devices using the same Apple Account.

If a change has not appeared on another device:

1. Check that Pro access and Sync with iCloud are enabled on both devices.